Job Description

We are looking for enthusiastic and customer-focused freshers to join our team as Customer Relationship . The ideal candidate will be responsible for building strong relationships with customers, addressing their queries, ensuring customer satisfaction, and maintaining long-term customer engagement.

Key Responsibilities

• Interact with customers through phone calls, emails, chats, or in-person meetings.
• Understand customer requirements and provide appropriate solutions.
• Resolve customer complaints and escalate complex issues to the concerned team.
• Maintain accurate customer records and update CRM systems.
• Follow up with customers to ensure satisfaction and timely issue resolution.
• Build and maintain long-term relationships with customers.
• Coordinate with internal teams to deliver a seamless customer experience.
• Explain company products and services to customers.
• Achieve customer satisfaction and service quality targets.

Eligibility

• Bachelor's Degree in any discipline (B.Com, BBA, BA, B.Sc, BCA, BBM, MBA,B-Tech etc.).
• Freshers are encouraged to apply.
• Good communication skills in English and the local language.
• Basic computer knowledge and MS Office skills.
• Positive attitude and willingness to learn.

Share Job: